Privacy Policy

The policy of Infinite Conferencing is to maintain strict confidentiality with regard to all personal information obtained in the course of doing business with you. Our pledge to protect your privacy is reflected in this Privacy and Security Statement which outlines our procedures in collecting, using and safeguarding your personal information and information about your relationship with us.


Personal Information Collected by Infinite Conferencing

Infinite Conferencing only collects personal information about you when it is necessary to conduct business. This information includes:name, phone number, fax number, email address, company and title. We limit the collection of personal information to what we reasonably believe is needed to administer your account. As a result, we collect personal information from the following sources:

1. Personal information you share with us directly, such as the information submitted to us through various contact forms at www.infiniteconferencing.com or any other web site we conduct business through. Personal information you provide or which is obtained while filling out our online application or through telephone conversation with an Infinite Conferencing employee. Personal information about you or your business from a consumer or business credit reporting agency, if running a credit check prior to pre-approving your account.

2. If you visit or use any of the Infinite Conferencing websites, we may use "cookies" (small text files transferred from our website to your hard drive) to recognize repeat users, track usage and facilitate your access to and use of the site. We do not use "cookies" to gather personal information, and we do not link "cookies" to identifiable information, they are only used to enable you to use our websites more easily.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by Infinite Conferencing only and does not cover the use of cookies by any advertisers.

3. At times we will use your IP address to help diagnose problems with our server. We also may track browser types to help us understand our visitors' needs related to our web site design.


Security Practices

We have strict policies and procedures to safeguard your privacy. Some of these measures involve technology to maintain data security and restrict access to authorized users. Some are more traditional and include training employees about the importance of confidentiality and customer privacy.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send an email to us at ops@infiniteconferencing.com


Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by by emailing our Customer Support at ops@infiniteconferencing.com or by contacting us by telephone or postal mail at the contact information listed below.


Uses

We may use personal information to provide the services you've requested

We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

Infinite Conferencing processes personal information on our servers in the United States of America.

When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures that ensure person information is not shared, sold or rented.


Newsletter opt-out

You can opt-out of our newsletter by clicking on the "opt-out" link at the bottom of the newsletter. It is common to have more than one email address. Please include the email address you signed up with and your full name. This will allow us to quickly and accurately remove your information from our system.


Links to other Web Sites

Infinite Conferencing is not responsible for the privacy practices or the content of any other web sites to which we link.


Notification of Changes

If we change our privacy policy, we will prominently post these changes to ensure that our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email. Users will have a choice as to whether or not we use their information in this new manner. We will use information in accordance with the privacy policy under which the information was collected.


Case Studies

If you are the subject of a case study on this site, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users of this site, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit to this site.


Chat

We use Liveperson to provide our website chat functionality and we will share your session activity with them as necessary to provide the service.


Tell-a-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Infinite Conferencing does not store this information for the sole purpose of sending this one-time email.
Your friend may contact us at ops@infiniteconferencing.com to request that we remove this information from our database.


Judicial and Government Compliance

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


Service Providers

We use other third parties including WebDialogs and OnStream to provide web conferencing and webcasting services on our site. When you sign up for web conferencing and webcasting, we will share your account information as necessary for the third party to provide that service.


More Information or Questions

Should you have questions regarding our privacy policy, you can contact us by writing to:
Infinite Conferencing, Inc.
100 Morris Ave, Suite 302
Springfield, NJ 07081
Call 888.203.7900 or email us.