infiniteconferencing.com October 2004
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Welcome to ConferencingNews: Sponsored by Infinite Conferencing, this monthly newsletter provides insights into the rapidly changing world of phone and Web conferencing services.

In this month's edition, ConferencingNews examines the best way to leverage Web and phone conference technology.
Sometimes the best way to achieve productivity and profitability in business comes down to some old-fashioned advice: Mind your Ps and Qs.

In this issue, we look at best practices for teleconferencing. Often the little things we might find acceptable in a regular conversationcall waiting interruptions, even breathing hard while listening to another personcan become barriers to good communication when a meeting is under way. So, consider the best ways to proceed with us.

Also in this issue, we spend time with Infinite Conferencings Michael Amponin. As an account executive, Mike not only recruits clients and sells services, but he serves as a trouble-shooter. Learn a bit about Mike, and how he and other company service representatives can help your company.

We hope you enjoy this months issue of ConferencingNews. Please tell us what you learned and share your conferencing best practices with us.

Sincerely,

Dave Kott, Vice President of Sales and Marketing
Know Your Teleconferencing Best Practices
Teleconferencing dos and teleconferencing don'ts can be a matter of business life (and death) in this highly competitive environment. When your connection to customers, prospects and co-workers hangs by the end of a phone cord, it's important to know what to do and what to avoid. Our ConferencingNews correspondent provides an overview of best practices.
Get educated
His Smile Shines through the Phone
Infinites Amponin Offers Quality Service

Infinite Conferencings Michael Amponin knows how to keep customers happy. Michael works hard to help customers meet their goals, promptly responds to service inquires and resolves concerns. Our ConferencingNews reporter talks with one of Infinite Conferencing's finest dedicated service reps.
Meet Mike
Plan to Make Your Meetings Succeed
"Not another meeting!" If this groaning response is what you get when you schedule a meeting, it's time to regroup. Look at the purpose of your meeting and plan accordingly. A Wall Street Journal columnist teaches ways to convert potentially mindless meetings into mindful ones.
Learn more
Mind Your Phone Manner
Mouthing Off on Etiquette

The "talkaholic" and the "talkus interruptus" are two of the annoying creatures of today's communications era. Some people talk too much. Others interrupt conversations. CANOE magazine's etiquette ladies offer a mouthful of advice to counter rudeness on the phone.
Check it out
How to Make Your Meeting a Boss-Pleaser
What would the boss say? The ultimate test of a good meeting may be whether it measures up to the CEO's expectations. This EffectiveMeetings.com article asks two CEOs what they expect out of company meetings. Find out their pet peeves.
Read the article
Refer a Colleague or Friend
Had a great experience with Infinite? Share the news about us with a friend or colleague and receive a gift certificate. We are currently offering a seven-day free trial.
Do it now..


   Monthly Survey
Cartoon

 

Which of the following do you find most disruptive to a teleconference:


 

Latecomers
People on cell phones
Boring conversation
Barking dogs in the background


 

 

Review last issue's survey results,
view now.


 

   In The News
 
Infinite Conferencing Upgrades Service
Infinite Conferencing in USA Today

   Featured Partner
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