Conferencing news

$field_4 - Happy (belated) New Year from the Infinite Conferencing team! We created this newsletter especially to help you, our valued customer, have more effective virtual meetings. Each edition offers news and tips for better communications and keeps you informed about the latest phone and web conferencing services and features.

Should you need to reach us for any reason, please call your account manager, $field_1, at $field_2, or our main number at (888)203-7900.

In this issue:

  • Phone Conferencing Usage Reports*new feature*...automatically receive a report via email at the conclusion of each phone conference.

  • Virtual Event Management*new services*...comprehensive services for your next large virtual event; publish your list of conference events online, e-mail invitations, online registrations and reporting, automated e-mail confirmations and reminders, and more.

  • WebInterpoint version 6.3 — set to be released on February 9th, version 6.3 is loaded with new features.

  • Tips & Tricks — setting up "rooms" for each user and presentation mode.


Phone Conferencing Usage Reports

Want to know whenever your Reservationless Phone Conference "Room" (entry codes) has been used?  Whether you are worried about misuse or simply like to monitor usage, these free, timely usage reports will be e-mailed to you within 1 to 5 minutes of your conference conclusion.  The easy-to-read report shows summary and detailed information about your conference call, including:

  • Conference start and end times

  • Number of callers

  • Minutes of usage

  • Connect time and call duration for each caller

  • Phone number each participant called from

Click here to turn on usage reports for your conference "room".  You will need to have both your Chair and Participant Entry Codes handy to sign in.


Virtual Event Management Services

Never before has organizing a big virtual conference been easier than this.  Our Professional Event Management Services offer:

  • Custom micro websites to advertise your event

  • Personalized e-mail invitations with link to event micro website or registration page

  • Custom registration page to gather attendee data

  • Automated registration processing with optional payment processing

  • Automated e-mail confirmations and reminders

  • Online registration reports

  • Post-event surveys with online reports of responses

Click here to read more about our Event Management services on our website, or here to see a one-page overview with rates.


WebInterpoint (web conferencing) version 6.3

Great news!  The next release of WebInterpoint, our popular web conferencing service, is scheduled for release on or about Monday, February 9th, and it has some great new features.

  • Marker Tool - presenters have the ability to annotate slides

  • Hand Raising - participants can "raise their hands" using a button on the toolbar
  • File Transfer - presenters can transfer any document to one or all participants through the attendee list option menu
  • Full Screen Option - reduces the amount of desktop space used by the conference window and maximizes the size of the presentation
  • Delete Presentation - when logging out of the conference, a window is displayed with the choice to delete the published presentation
  • Improved Application Sharing - faster and easier to share documents and applications

As always, there will be no additional charges for these features.  Upon implementation of the new release, you will see a notice after signing in with a brief review of the new features and instructions.


Tips & Tricks for better Reservationless (automated, 24x7, on-demand) phone conferencing

The Basics:
Did you know that you can set up as many sets of entry codes ("Rooms") as you like at no extra charge?  Why hassle with sharing a Room across multiple people or departments, and the inherent conflict of then needing to schedule the Room?  Just give us a list of employees, and we will assign them their own set of codes and send them their own personalized wallet card.

Advanced:
"Presentation mode" allows you to automatically mute all Participants on your conference call.  This feature, available only to people dialed in with the Chairperson Entry Code, is accessed by dialing "* 7" on your touchtone keypad.  It works like a toggle.  The first time you enter it, the system will say "presentation mode is now enabled" to indicate to you that all Participants have been muted.  The next time you enter it, the system will say "presentation mode is now disabled", and all Participant's lines are un-muted.


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