In addition, to speaking directly on a conference call, the use of instant messaging as a backchannel can be a great tool to help you and others get the most out of the call. Instant messaging your colleagues while on a call can help ensure that everyone is on the same page, by being able to ask simple questions that would otherwise interrupt the flow of a conference call. Lastly, the use of instant messaging is a great way of letting the moderator leading the call the most know that you want to say something. |