Flat-Rate Web Conferencing Subscriptions
The Conference Scheduler for ACT! offers discounted subcription plans ("Flat-Rate" plans) for WebInterpoint Web Conferencing. A Flat-Rate plan gives you unlimited meetings, for an unlimited amount of time, at one low, predetermined monthly rate. The rate is based on the maximum number of allowable computer connections (attendees) for your online meeting "Room".
At time of software registration and conference account creation you will be offered a choice of Web conferencing plans. You can cancel or switch plans at any time by contacting us.
Timing of the Monthly Charges
There is no initial charge when you signup for a Flat-Rate subscription; this is a post-pay service. Once per month, usually within the first 2 business days of the calendar month, we charge your credit card the amount that corresponds with your "Room" size (see "Usage Rates" in the green box on right-hand side of this page). If your account has been open for less than a month, you will be charged a prorated amount.
Cancelling or Changing Flat-Rate Plans
To cancel or change your Flat-Rate Web conferencing plan, you must either call or e-mail us (act_support@infiniteconferencing.com) with your request. Whether cancelling the account or changing plans, your account will be closed and you will be charged a pro-rated amount for your Flat-Rate Web conferencing plan, plus any phone conferencing usage. If you are changing plans, you will be issued a new billing account and you can resume using the service immediately with your new entry codes.
Converting To or From Flat-Rate
Whatever initial Web conferencing plan you choose, you can switch to or from a Flat-Rate plan by contacting us. We will close your existing account, settle up on all oustanding charges, then issue you a new billing account and entry codes.
Purchasing Multiple Rooms
The number of "Rooms" you have determines the number of simultaneous Web conferences (online meetings) you can have. If you have multiple users wanting to host their own Web conferences you would typically want to purchase a Room for each user. When registering multiple users online, by default each Room will be on a separate billing account. If you need multiple Rooms on one billing account, please contact our billing department at 1.888.724.1600 or 1.973.671.0033.
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